Assessor Resource
AURALA3001
Determine legal aspects of an automotive service and repair contract
Assessment tool
Version 1.0
Issue Date: May 2024
This unit of competency applies to the legal and ethical operation in retail, service and repair. Methods include:
written and verbal communication
researching requirements
monitoring performance against requirements
ensuring currency of requirements
documentation.
This unit of competency covers the competence to act within legal and ethical boundaries in dealing with customers and implement measures to avoid disputes and resolve those that do occur.
Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)